Privacy Policy apatuwallet – Your Personal Data Protection

Apatuwallet ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy applies to all users of the apatuwallet.win website, the apatuwallet mobile app, and all related services we offer.

This document describes the types of personal information we collect, the purposes for collecting it, the parties who may receive such information, and the rights you hold regarding your data. We operate in accordance with sound data protection principles and comply with applicable legal requirements.

If you have any concerns about how we handle your personal information, do not hesitate to contact our privacy team. We are always ready to provide clear and transparent explanations.

We collect personal information from you through various means as you interact with the apatuwallet platform. The types of information collected are as follows:

We only collect information that is strictly necessary to provide a safe service and meet legal compliance requirements. We do not collect sensitive information such as biometric data, medical records, or political affiliations.

The personal information we collect is used solely for legitimate, stated purposes. The following are the primary uses of your data:

• Account Management: Securely create, verify and maintain your apatuwallet account.
• Transaction Processing: Process deposits, withdrawals and all financial activity within your account.
• Identity Verification (KYC): Fulfil anti-money laundering (AML) compliance requirements and age verification.
• Customer Support: Address enquiries, resolve complaints and provide technical support.
• Platform Security: Detect and prevent fraud, suspicious activity and platform abuse.
• Service Improvement: Analyse usage patterns to enhance the user experience.
• Important Communications: Send transaction notifications, policy updates and important security information.
• Promotions & Offers: Send relevant offers, subject to your marketing communication preferences.

We do not use your data to make automated decisions that negatively affect you without human review. Every significant decision relating to your account is reviewed by our trained team.

Apatuwallet does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are certain circumstances in which we may need to share your data:

• Service Providers: Technical partners such as payment gateway providers, KYC verification services and cloud infrastructure providers who help us operate the platform. They are bound by strict confidentiality agreements.
• Legal Requirement: When required by law, court order, or a legitimate authority request for financial crime investigation purposes.
• Business Transfers: In the event of a merger, acquisition or asset sale, user information may be transferred as part of that transaction, with prior notification to members.
• Rights Protection: To protect the rights, property, and safety of apatuwallet, our users, and the general public from any threat.

All data sharing is conducted with appropriate security measures and only to the extent necessary for the stated purpose. We ensure that all third parties receiving your data comply with data protection standards equivalent to our own.

Your data security is a responsibility we take extremely seriously. apatuwallet implements multiple layers of technical and organisational protection to keep your information safe at all times:

• Data-at-Rest Encryption: All personal data stored on our servers is secured with impenetrable AES-256 encryption.
• Data-in-Transit Encryption: All communications between your device and our servers are secured with the latest TLS 1.3 protocol.
• Access Control: Only authorised personnel with a legitimate business need may access your personal data, and every access is logged.
• Security Audit: Our platform undergoes regular penetration testing and security audits conducted by independent parties.
• Secure Data Centre: Data is stored in certified data centres compliant with ISO 27001 standards with strict physical access controls.

We retain your personal data for as long as your account is active or as needed to provide our services. Following account closure, certain data may be retained for a period required by applicable law before being securely deleted or anonymised.

Apatuwallet uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our platform is used.

• Essential Cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
• Performance Cookies: Collect anonymous usage data to help us understand which pages are most frequently visited and identify technical issues.
• Functional Cookies: Store your preferences such as language selection and display settings for a more personalised experience.
• Analytics Cookies: Helps us analyse traffic patterns and user interactions for continuous platform improvement.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of some platform features, but will not prevent you from accessing core services.

As an apatuwallet member, you have clear rights regarding your personal information. We respect and facilitate the exercise of the following rights:

The apatuwallet platform is intended solely for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from underage individuals.

Should we discover that personal information of a minor has been collected without our knowledge, the account in question will be terminated immediately and all related data will be deleted from our systems within 72 hours of discovery.

The apatuwallet platform may contain links or integrations with third-party services such as game providers, payment gateways and analytics providers. This Privacy Policy applies only to apatuwallet and does not cover the privacy practices of those third parties.

When you interact with third-party services integrated into our platform, your data may be subject to their separate privacy policies. We encourage you to review the privacy policy of each relevant third party before providing any personal information to them.

Apatuwallet is not responsible for the privacy practices or content of any third-party websites or services linked through our platform.

Apatuwallet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated via:

• Email notification to your registered address at least 14 days before the changes take effect.
• A clear notice on the platform's home page when you log in.
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you do not agree with any amendment, you have the right to close your account before it takes effect.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through any of the following channels:

• Privacy Email: [email protected] — for personal data-related requests
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat icon within the platform

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, the processing period is up to 30 days.